Important notice

The park will be closed for one or more days during the selected period, so you can enjoy just one day of fun. If you prefer to come to the park for 2 consecutive days, change your arrival date; otherwise, continue to the next step.

You have selected a number of rooms that is lower than the requested occupancy.

The number of facilities you have selected is lower than the number of guests. If all guests will use them, the hotel will ask you an additional charge

The restaurants may not be close by, or you may have selected different time slots. If you wish to dine together with your family, we recommend choosing the menu from a single restaurant or selecting the same time slot.

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Accessibility information

A fun-filled day awaits you at Leolandia!

Leolandia continues in its commitment to becoming an amusement park accessible to everyone. For this reason, many attractions in the park are also suitable for people with physical, cognitive, or sensory disabilities. Consult the LeoGuide Accessibility, a tool that contains the classification of rides suitable for different types of disabilities and a description of the sensations and emotions experienced on each ride. This is to better assess which ones may be most suitable for the LeoSpecial Guest based on their personal abilities and sensitivities.

CUSTOMER SERVICE

Assistance before visiting the Park
Our Customer Assistance is always available to provide support: send us your requests in advance, and we will provide you with information to organize your visit better. Contact us or call 02 9090169

At the Park's Ticket Office

At cashier No. 1, you will find:

  • the LeoStaff available for information
  • the possibility to purchase tickets at discounted rates or free if you meet the required criteria
  • the LeoGuide Accessibility
  • validation and delivery of the AccessibiliPass if you meet the required criteria
RATES FOR LEOGUESTS WITH SPECIAL NEEDS

Leolandia offers special rates upon presentation of one of the following documents: Disability Card, QR code for civil disability, L.104/92, or equivalents at the Park's Ticket Offices.

TICKETS

Complimentary ticket to be collected at the ticket office:

  • Minors with Disability Card, QR code for civil disability, L.104/92, or equivalents
  • Adults (+18 years) permanently non-ambulant (with wheelchair) and/or blind

Special Rate Ticket at €30.50, purchasable only at the ticket office:

  • Adult (+18 years) with Disability Card, QR code for civil disability, L.104/92, or equivalents

Reduced ticket (also available online):

  • One companion for each LeoSpecial Guest with disabilities, subject to verification of actual accompaniment of a differently-abled guest with Disability Card, QR code for civil disability, L. 104/92, or equivalents

SEASON PASSES – can only be activated at Leolandia's Ticket Offices

Complimentary Season Pass:

  • Minors with Disability Card, QR code for civil disability, L.104/92, or equivalents not included in the cases mentioned above
  • Adults (+18 years) permanently non-ambulant (with wheelchair) and/or blind

Season Passes with rates for adults (+18 years) with Disability Card, QR code for civil disability, L.104/92, or equivalents and not included in the cases of complimentary Season Pass:

  • Smart Season Pass at €89
  • Premium Season Pass at €169

PARKING

  

  • Free parking with convenient access to the Park

 

Vehicles carrying a LeoGuest with special needs and displaying a valid disability card are entitled to free parking

ACCESSIBILIPASS: ENHANCED ACCESS TO ATTRACTIONS AND SHOWS

The AccessibiliPass is issued at the Ticket Office and is reserved for LeoSpecial Guests:

  • with motor disabilities in the lower limbs (wheelchair);
  • with autism spectrum disorders;
  • blind.

The AccessibiliPass allows easy access for up to a maximum of 3 members of the immediate family accompanying the holder on the attraction (the LeoSpecial Guest must always be present when using the Pass). The AccessibiliPass can be used for a maximum of 10 times during the day, on all attractions and in theaters (except for the LeoArena, where it can only be used once during the day).

Below are some rules to follow for the use of the AccessibiliPass:

  • among the members of the accompanying family, at least one must be a capable adult in full possession of their faculties and able to provide for the special needs guest
  • the AccessibiliPass must be shown at the dedicated entrance for attractions and shows
  • always follow the instructions of the LeoStaff, restrictions, and recommendations established for each attraction, and the access provisions for shows.
  • upon reaching the maximum usage limit of 10 times for the AccessibiliPass, the Special Guest can continue to enjoy the Park's contents in the regular manner

For operational reasons, the number of LeoSpecial Guests for each attraction or show may be limited.

USEFUL INFO ON PARK + HOTEL PACKAGE

   

If you’re planning to spend your vacation at Leolandia and have any specific requirements, feel free to reach out to us. We’ll give you all the information you need to plan your stay in the best possible way and inform you of the services that are available for minors and adults with permanent mobility impairment (in a wheelchair) and/or with visual impairment.

 

Alternatively, you can book on our website and go to the Park’s reception desk on the day of your visit with a proof of disability to discover all the offers available*.

  

 *Proof of validity means a valid Disability or an equivalent document

Let the magic unfold!

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