Important notice

Menus from two different restaurants cannot be consumed on the same table.

No rooms are available for the selected date, otherwise you may have entered less than 2 customers (i.e. 2 adults or 1 adult and 1 child up to 90cm). Please modify your search criteria or contact us on +39 029090169.

The park will be closed for one or more days during the selected period, so you can enjoy just one day of fun. If you prefer to come to the park for 2 consecutive days, change your arrival date; otherwise, continue to the next step.

The park will be closed for one or more days after your arrival in hotel, so you can enjoy one day of fun. If you prefer to come to the park for two days or more, please increase the number of nights.

The number of facilities you have selected is lower than the number of guests. If all guests will use them, the hotel will ask you an additional charge

Accessibility information – Leolandia

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Guests with special needs

A day full of fun is waiting for you at Leolandia!

Leolandia continues its commitment to becoming a theme park accessible to all visitors. As a result, many attractions are also suitable for persons with physical or cognitive disabilities.
Download the Accessibility Leomap now to have fun in safety. There you can find the classification of rides according to different types of physical disabilities, as well as the type of experience guests can enjoy on each ride. This way, you can know which rides meet the needs of LeoGuests with cognitive disabilities, according to their own sensitivity.

 

CUSTOMER SERVICE LOCATIONS

 

Customer service before visiting the Park
Our customer service team will provide support to your needs: send us your requests in advance for information needed to plan your visit. You can either fill out the form on contact us or call us on +39 02 9090169

 

Park ticket office

At counter no. 1 you can find:

  • The LeoStaff providing information on the Park
  • the possibility to buy reduced price tickets or get a complimentary ticket if you meet the requirements
  • AccessibiliPass validation and delivery if you meet the requirements
RATES FOR LEOGUESTS WITH SPECIAL NEEDS

  

Leolandia offers special rates. Guests are required to bring proof of disability, i.e. Disability Card or equivalent document to one of Park ticket offices

  

Complimentary ticket:

  • Minors holding valid documentation
  • Adults (+18 years old) with permanent mobility impairment (in a wheelchair) and/or with visual impairment

Ticket at the special price of €26.50 at ticket offices:

  • Adult (+18 years old) that is not included in the cases listed above and hold valid documentation

Complimentary 2023 Season Pass:

  • Minors that are not included in the cases listed above and hold valid documentation
  • Adults (+18 years old) with permanent mobility impairment (in a wheelchair) and/or with visual impairment

Special price season passes: Smart Pass at 69€ and Unlimited Pass at 149€ if bought at ticket office:

  • Adults (+18 years old) that are not included in the cases listed above and hold valid documentation

Reduced price ticket (also online available):

  • Carers for persons with special needs*

 

*after checking that they are carers for guests with special needs and hold proof of their caring role

PARKING

  

  • Free parking bays with easy access to the Park

 

Vehicles carrying a LeoGuest with special needs and displaying a valid disability card are entitled to free parking

ACCESSIBILIPASS: SPECIAL ACCESS TO ATTRACTIONS AND SHOWS

 

The AccessibiliPass is issued at ticket offices for LeoGuests:

  • with lower limb mobility impairment (wheelchair);
  • with autism spectrum disorder;
  • with visual impairment.

The AccessibiliPass provides special access for up to 3 persons per family accompanying the holder to the attraction (the LeoGuest with special needs must be present when using the Pass). The Accessibilipass can be used up to 10 times during the visit, on all the attractions and in the theatres (except for the LeoArena, where the pass can only be used once during the visit).

 

Please read some rules of the AccessibiliPass below:

  • at least one of the family members accompanying the Guest with special needs must be adult and experienced, in full possession of his/her mental faculties and able to provide care for the guest with special needs
  • the AccessibiliPass must be shown in the designated access area before visiting an attraction or seeing a show
  • guests must observe the instructions of the LeoStaff, the restrictions and recommendations for attractions as well as the access provisions for the shows at all times.
  • after reaching the maximum limit of 10 times of using the AccessibiliPass, the Guest with special needs can enjoy the contents of the Park with no special access

Each attraction or show may have a limited number of LeoGuests with special needs for operational reasons

USEFUL INFO PARK + HOTEL

  

If you have decided to spend your holiday at Leolandia and have specific needs, please contact us. We’ll give you all the information you need to plan your stay in the best possible way and inform you of the services that are available for minors and adults with permanent mobility impairment (in a wheelchair) and/or with visual impairment.

 

Alternatively you can book on our website and go to the Park’s reception desk on the day of your visit with a proof of disability to discover all the offers available*.

  

 *Proof of validity means a valid Disability or an equivalent document